Reputation Management is the process used to influence what people think of your shop when they view it online. The goal is to shape the public’s perception of your business so you end up with more vehicles in your bays.
Many businesses lack the time, expertise, or knowledge to touch up their directory entries, About Us page or reviews on GlassDoor. We use data and software to address these.
No One-Size Fits All
A local auto repair shop may need professional insight to improving their Yelp ratings. Our team uses a diverse set of legitimate, ethical and effective tools to help navigate the process.
Monitoring
Monitoring your online reputation provides the insights needed into what customers and prospects are saying about your shop. This gives you a better chance to avoid a crisis or controversy by catching it early before it has a chance to get out of control.
Occurs Online
Occurs Online
Take control of the conversations about your shop online. These can be simple reviews, listings, local pages, and social media. But, the common thread is that they occur online.
It’s nearly impossible to sell your shop and its auto repair services to a clientele that doesn’t trust or believe you. Your online reputation has a direct effect on your sales.
In the past, when someone had a bad experience, they told only a few close friends. Today, they have the ability to publish their views online where they can reach thousands. It’s essential for businesses to stay ahead of these issues.