Merchant Frequently Asked Questions

Merchant Frequently Asked Questions
We've tried to address the more common questions we received regarding our Merchant program.
If you have a question that we haven't addressed, please feel free to chat with us or contact us.


Account Questions

Account Questions

  • Are there fees that I have to pay to AutoPair after a customer uses the certificates? +

    No. We do not charge any fees to the merchant on the transaction.

    Other group discount sites take fees up to 50% of the transaction. When we designed the AutoPair concept and platform we did not want the AutoPair Merchant to pay anything to us on the transaction. That way the merchant makes more money and more profits using AutoPair.

  • What does it cost to be a Merchant? +

    To register as an AutoPair Merchant is completely FREE.

    We designed the AutoPair platform to help shop drive customers into their shops without charging any fees or subscriptions. 

    AutoPair does have additional subscriptions plans that a Merchant can decide to use. These include additional Tools & Resources that are not available on the Basic FREE plan.

General Questions

General Questions

  • How do I become an AutoPair Merchant? +

    Click HERE to be taken to our Merchant section.

  • Is there a limit to how many certificates I can offer? +

    No, there is no limit to the number of certificates you can offer. However, it is advisable to only offer three or four different types of certificates.

     When you sign up as a merchant partner we will work with you individually to help you design these certificate offers. The quantity and type of certificates offered vary based on your business' needs.

     Designing your certificate offers is one of the most important things you can do as a merchant partner. It's what drives a new customer to your shop. Therefore, we work with you to make sure it is still a profitable transaction.

  • What is “AutoPair Academy”? +

    AutoPair Academy is the LMS (learning management system) that delivers courses to our merchants to further their marketing knowledge. These courses are provided by AutoPair and other contracted third-party providers. Courses include videos, audio, pdf's, tests, and certifications.

  • How do I Claim My Business? +

     To Claim A Business in the AutoPair Directory you must first be logged into your account.

    If you do not have an account yet, you can do 1 or 2 things...

    1. Click 'Claim Business' on your business listing. This will launch the Business Account Registration Form.
      1. Fill out the registration form 
      2. Verify your email address

Plans & Pricing Questions

Plans & Pricing Questions

  • How much does it cost to be a Merchant Partner? +

    To register as a Basic Merchant Partner is free; there are no fees or subscriptions. We do, however, offer a Business subscription, and a Pro subscription, that have more tools and resources for your use. Please see the details of our subscription plans here.

  • What's included in the unique web page? +
    • A complete listing of your shop
    • Short description of your shop
    • Long description of your shop
    • Any certifications
    • All contact information; including phone number, website, address
    • Shop hours
    • Accepted payments
    • Services performed
    • Reviews
    • Amenities the shop offers
    • Location; including Google Maps
    • Certificates offered